EXCELLENTTrustindex verifies that the original source of the review is Google. John has amazing costumer service and great people skills def a great emplyee 10/10Posted onTrustindex verifies that the original source of the review is Google. This company has caused serious harm to my business and operations. They are currently holding my truck and trailer, and they refused to let my other driver take the trailer to make the delivery. At first, they quoted $1,500, but then suddenly changed the price to $2,600. The woman who works there has an extremely bad attitude, and their payment policy makes everything worse — they only accept cash or EFS, no debit or credit cards. It has been a terrible experience from start to finish. They are not allowing anyone, not even a mechanic, to see or repair the truck, and now they’re trying to charge $3,400. This is by far the worst company I’ve ever dealt with, and I’m preparing to take legal action against them. Avoid this company at all costs.Posted onTrustindex verifies that the original source of the review is Google. I was completely stranded at my vet’s office with my sick kitten when my car would not properly start. After requesting roadside assistance through my Mazda app John H. was on the scene in less than 30 minutes. My vehicle is brand new, and he was able to open my key FOB to manually get my car out of park because he didn’t want to drag it. He also pointed out an issue on the exterior of my vehicle that I never would have noticed. That allowed me to take photos to show that my bumper replacement was done incorrectly. He then took me and my terrified kitten home before he took the car to the dealership. Excellent service. Friendly. Knowledgeable. I will only use East End Towing going forward.Posted onTrustindex verifies that the original source of the review is Google. My tow driver Fount was awesome. He arrived within 10 minutes of being called. He hooked up my truck really fast. He answer every question I asked during the process. He got me to the dealer in with gold timing. He drove us there very safely. During the ride Fount was very nice and compassionate. He handle my truck with much care. If I ever get stuck on the side of the road again , I'll be asking for him directly. He did his job very well and in a timely matter. Give him a raise, he deserves it.Posted onTrustindex verifies that the original source of the review is Google. Big thank you to East End Towing today. I was stuck and thought I’d be looking at a tow bill, but instead they came out, helped me get my car started, and didn’t even charge me for the tow. That kind of honesty and kindness is rare, and I’m so appreciative of the help. If you ever need a tow around Little Rock, I’d highly recommend giving them a call.Posted onTrustindex verifies that the original source of the review is Google. Three years later...I had another dead battery. AAA dispatched East End Towing for on site battery service and Joey arrived quickly. He communicated via text message before his arrival. Joey tested my battery, found a dead cell and replaced it, all in under 15 minutes. He was professional, courteous, and very knowledgeable. Joey is an asset to the EET team!! East End Towing has saved me again. I will ALWAYS HIGHLY RECOMMEND THEM! Woke up to a dead battery on a Sunday morning. The 100+ degree heat is brutal on car batteries. My roadside assistance company dispatched East End Towing for on site battery service. I was updated with text messages, and Teresa arrived to save the day! She was professional, knowledgeable, and FAST! She tested the old battery, found it to be DOA and installed a new battery in less than 30 minutes. East End Towing-Teresa is an asset to your company! We are very satisfied customers!!Posted onTrustindex verifies that the original source of the review is Google. Edit today 9-2-2025 to state that Triple AAA called this place over the Labor Day vehicle to tow a vehicle a few hours away. The girl (Tiffany or Haley was her name) told me she would be fine towing it Monday morning but not on a Saturday due to lack of staff. When I said that I needed it towed that day, she was upset with me needing it right away so she called AAA and lied to them about what I said--stating that the car drove fine which was not what I told her. Then, I finally agreed to wait Monday morning only for them to not show up. This dispatch lady is a liar. I have AAA towing and they call this place 99% of the time when I need a vehicle towed. Once, the kids locked the keys in the car. This place has been professional and on time every single time. Sometimes they're even early than anticipated.Posted onTrustindex verifies that the original source of the review is Google. The only reason I’m giving them one is because there’s no zero I was told they were gonna be here in minutes, then it was two hours and then I called and the lady was very rude and said that they were very busy and they would get here whenever they could You don’t have to be rude to say that. You could be nice and apologetic, at least you would make the customer feel better, instead of adding insult to injuryPosted onTrustindex verifies that the original source of the review is Google. The individual and equipment they sent worked out quite well. They were able to access a military installation with zero issues. Highly recommend for military personnel with car troubles on base!Posted onTrustindex verifies that the original source of the review is Google. One of the drivers purposely bagged into my truck causing damages they paid me $500 for the damages and the damages itself are well over $1500-$2000. They also offered to fix it, but I wouldn’t have to pay out of my pocket for something that they’re company did. The driver told me about a position that could possibly open and he stated it pays 15 hours. I told him I made 6 to 7 dollars more than that now which I believe caused him to back into my truck purposely out of spite
